Our guarantee:
We guarantee the quality of our serivce. If you are not completely satisfied, simply contact us within 24 hours of delivery and we will redo your items free of charge*.
Delivery Policy:
At the time of your pick-up, you will be given an estimated time and date of delivery for your order. However, if unusual circumstances occur out of our control, the delivery of your item may be delayed. If your delivery time is affected, we will contact you as soon as possible.
Privacy Statement:
We respect your privacy. We will not sell or give your information to any third parties, so your information is safe with us. Any information given to us will solely be used for our business.
Right to Refuse Service:
We reserve the right to refuse service to anyone.
We also reserve the right to block anyone that abuses our instant messenger service.
Disclaimer:
We cannot assume responsibility for weak or defective materials. We also cannot guarantee color loss, shrinkage or damage to weak and tender fabrics. For example, glitter, patches, buckles, beads, buttons, belts, and other special items. Special items are defined as silk, satin, suede, leather, cashmere, fleece and/or any other delicate fabric. As a precaution, delicate items will be inspected by us prior to wash; you will be contacted immediately if we have any concerns.We reserve the right to refuse to wash certain items at our sole discretion.
If you should encounter a problem with your item, please contact us within 24 hours of receiving your items. If a problem should arise regarding loss or damaged items, our company's liability shall not exceed 10 times our charge for processing it.
Prices are subject to change.
Note: We will only redo your items if we had previously washed them. Please do not add additional unclean clothes. If you are found to do so, additional charges may apply at our sole discretion.